Terms and Conditions

Last updated: February 14, 2025

Please read these terms and conditions carefully before using Our Service.

1. Services

The Services provided by KV Services (KV Servicing) include arranging and scheduling home-based Appliance Repair Services with third-party providers. KV Servicing facilitates payments to service professionals and collects payments on their behalf.

2. Bookings

Users can request services through the Platform based on available slots. If a service professional is not available for the requested time, users will be contacted to find an alternative time.

3.Pricing, Fees, and Payment Terms

KV Servicing reserves the right to charge users for services and facilities provided. Users will be notified of applicable charges, fees, and payment methods 

5.Cancellation Policy:

You can cancel or reschedule service Orders from KV Services (KV Servicing) , please contact us at least 2-4 hours before your appointment to avoid a cancellation fee. Create a 'Cancel Request' through whatapp number or call given phone number from the Website (https://kvservicing.com/). Please make a note of the Cancel Request.

6.Refund Policy

The refund process will begin after our team reviews your cancellation request. If your request is approved, the refund amount will be transferred to your designated bank account within 2 - 4 working days.

Changes to These Terms and Conditions:

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: info@kvservicing.com

  • By phone number: 8986316173